Effective Date: 28 May 2026
1. Introduction
Welcome to ThamesNightClub.com ("ThamesNightClub", "we", "us", or "our").
ThamesNightClub is an entertainment-focused social gaming platform where users may interact with features, personalise their experience, communicate with others, and use virtual credits within the service.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit or use ThamesNightClub.com and related features.
2. Contact Details
Website: ThamesNightClub.com
Email: support@thamesnightclub.com
Telephone: +449036956944
Postal Address: 2 Kingswell Cl, Liverpool L7 3PE, United Kingdom
For data protection enquiries, requests, or concerns, please contact us using the details above.
3. Information We Collect
Depending on how you use the service, we may collect the following categories of information:
3.1 Account Information
When you create or manage an account, we may collect:
- Username or display name
- Email address
- Password in protected form
- Date of birth or age confirmation
- Profile preferences
- Account status and settings
3.2 Profile and Social Interaction Information
When you use community or social features, we may collect:
- Profile image, avatar, or chosen display elements
- Messages, reactions, comments, or other content you submit
- Friends, followers, group participation, or interaction history
- Reports, feedback, or moderation-related information
3.3 Virtual Credit Activity
The service may provide virtual credits for entertainment features and user interaction. We may collect:
- Virtual credit balance
- Records of virtual credit allocation and use
- Feature activity connected with virtual credits
- Account history required to maintain accurate in-service balances
Virtual credits have no monetary or real-world value. They exist solely for entertainment and interaction within the service and cannot be exchanged or redeemed outside ThamesNightClub.
3.4 Technical and Usage Information
When you access the service, we may collect:
- Internet Protocol address
- Browser type and device type
- Operating system
- Language and region settings
- Pages viewed and feature interactions
- Access times, session details, and diagnostic logs
- Security and fraud-prevention signals
3.5 Communications Information
If you contact us, we may collect:
- Your name and contact details
- The contents of your message
- Any files or information you choose to send
- Our responses and records of the request
3.6 Cookie and Preference Information
We may collect information about your cookie choices, interface preferences, and approved measurement settings. Further details appear in our Cookie Policy.
4. How We Use Personal Information
We may use personal information to:
- Create, maintain, and secure user accounts
- Provide entertainment features and social interaction tools
- Maintain virtual credit balances and in-service activity records
- Personalise user profiles and platform preferences
- Enable messages, reactions, community features, and user support
- Detect misuse, unauthorised access, harmful behaviour, or technical issues
- Moderate user content and help maintain a respectful environment
- Respond to enquiries, complaints, and support requests
- Measure service performance where permitted by user choices
- Meet legal, regulatory, and record-keeping obligations
- Establish, exercise, or defend legal rights
5. Lawful Bases for Processing
Where UK data protection law applies, we rely on one or more of the following lawful bases:
5.1 Contract
We process information where it is necessary to create your account, provide the service, maintain your virtual credit activity, and deliver features you request.
5.2 Legitimate Interests
We may process information where necessary for our legitimate interests, including:
- Keeping the service secure
- Preventing misuse and protecting users
- Improving platform functionality
- Providing effective support
- Moderating community activity
- Protecting our business and legal rights
We consider user rights and expectations before relying on legitimate interests.
5.3 Consent
We rely on consent where required, including for certain optional cookies, optional communications, or specific preference-based features. You may withdraw consent at any time through available settings or by contacting us.
5.4 Legal Obligation
We may process information where required to comply with applicable law, respond to lawful requests, or maintain necessary records.
6. Social Features and User Content
Some areas of ThamesNightClub are designed for social interaction. Information you choose to display, post, share, or send through community features may be visible to other users according to the relevant feature and your settings.
Please avoid sharing sensitive personal information in public-facing areas of the service.
We may review or moderate user content where necessary to enforce our rules, address reports, protect users, or maintain a safe and welcoming environment.
7. Sharing Personal Information
We may share personal information with carefully selected recipients where necessary, including:
- Hosting and infrastructure providers
- Security, technical support, and maintenance providers
- Customer support communication providers
- Moderation and safety service providers
- Analytics providers, subject to applicable user choices
- Professional advisers, such as legal or accounting advisers
- Public authorities or regulators where required by law
- Parties involved in a business reorganisation, provided appropriate protections are applied
We do not permit service providers to use personal information for their own unrelated purposes where they process information on our behalf.
8. International Transfers
Some service providers may process information outside the United Kingdom. Where this occurs, we take steps designed to ensure that personal information receives appropriate protection, such as using recognised transfer safeguards or relying on approved transfer arrangements.
9. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including security, support, legal, and record-keeping needs.
Unless a longer period is required for a specific reason, our intended retention periods are:
- Account information: while your account remains active and for up to 30 days after deletion, subject to limited backup retention
- Backup copies: up to 90 days after primary deletion
- Support correspondence: up to 24 months after the request is closed
- Security and diagnostic logs: up to 12 months
- Cookie preference records: for the duration of the preference and up to 24 months thereafter
- Moderation and safety records: for as long as reasonably necessary to protect users and enforce platform rules
Information may be retained for longer where required by law or where necessary in connection with a dispute, investigation, or legal claim.
10. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure, or misuse.
These measures may include access controls, protected password handling, monitoring, system safeguards, and operational procedures.
No digital service can guarantee absolute security. Users are responsible for keeping their login credentials confidential and for informing us promptly if they believe their account has been accessed without permission.
11. Your Data Protection Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain uses of personal information
- Request transfer of eligible information in a portable format
- Withdraw consent where processing is based on consent
- Raise a concern with the relevant data protection authority
To exercise your rights, contact us at support@thamesnightclub.com. We may need to verify your identity before completing a request.
12. Age Requirement
ThamesNightClub is intended for users aged 18 years or older.
We do not knowingly seek to collect personal information from anyone under 18. If you believe that a person under 18 has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
13. Third-Party Links
The service may contain links to third-party websites or services. Their privacy practices are controlled by their own policies. We encourage users to review the privacy information provided by any third party they choose to access.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect service developments, operational changes, or legal requirements.
Where appropriate, we will provide notice of significant changes through the service or by another suitable method. The date at the top of this Privacy Policy indicates when it became effective.
15. Complaints
If you have concerns about how we handle personal information, please contact us first at:
Email: support@thamesnightclub.com
Telephone: +449036956944
Address: 2 Kingswell Cl, Liverpool L7 3PE, United Kingdom